First up, let's get the price dealt with. It's a big issue as most of us don't have an extra 800 bucks lying around. I was fortunate to get this on sale for $500CAD. The price gets dropped regularly. As I write this edit, Dec 12th, it is back to what I paid for it. So, seems you don't have to wait too long for a sale. I gave it 5 stars for value based on the sale price. At $788, the currently listed price; I don't know. I mean, it's a really great chair but at almost $800CAD plus tax, I'd have a hard time paying that much. Of course, if the money isn't an issue, yeah. I'd be all over this. Anyways, it is a great chair. Hands down the best I have ever had. It comes in a HUGE box and it is HEAVY! I'm not going to repeat everything that's already in the description but I can confirm that it is made of some heavy duty materials that were made to last. Assembly took about an hour by myself. Mostly because it is heavy and tricky to manipulate into position by yourself so I wanted to take my time so as not to do something stupid like poke a hole in it or tear the seat. Lining the bolts for the back was a bit annoying as they don't line up easily when doing it by yourself. It's not that they aren't in the right place, it's just again a matter of being really heavy and having to keep it in place while you attach the 6 bolts (4 to attach it to the frame, 2 to attach the covers for each side) The lever for the lumbar support didn't work at first. It's on what I would compare to the brake cable on your mountain bike. It needs adjusting to get it at the right tension to work properly. I've seen a lot of people complaining about it and saying it broke. I can pretty much guarantee that in most of those cases, it was because the person just kept pulling on the handle or never bothered to check the YouTube video provided that shows you how to adjust the tension. It's easy to attach to the seat via a quick release if you need to adjust it more. The real test was sitting my butt down and getting after it. First thing I noticed is It is incredibly firm. I thought maybe it would be uncomfortable but 2 hours of iRacing later, my butt and more importantly, my back wasn't feeling like it did when I did the same time in my old $399 Serta chair that was supposed to have great lumbar support etc but really didn't. I am not a small dude at 5'11" and 240lbs. I have broad shoulders and not exactly a tiny waist lol. My thighs are also pretty hefty and that being said, the chair fit me perfectly. The curvature of the upper shoulder area, the lower back, and the seat all sat exactly where they should without any poking or discomfort. Razer's lumbar support is far more advanced than most chairs that just have some adjustable bump that pushes into your lower back. It's a...plate....for lack of a better word, that moves outwards and supports a large area of your lower back. I am plagued by L3-L5 damage and my Serta chair made it worse. I have put in some long sessions, 6 hrs for instance, and not had any pain in my back OR in my butt. So, I can attest to the quality of the lumbar support without hesitation. I have seen people complain that they don't like the upright sides of the seat because their thighs were sore after so I can only assume that since my pudgy legs fit comfortably, that maybe the X XL would have been better for them. I love that my legs are held in place when racing for hours and because there's some extra room I rolled up a small towel and put it between my left thigh and the seat edge to make it even more of a snug fit. When you're braking, accelerating and steering hundreds of times a race, you don't want to have to clench your legs together to keep your feet in the optimal position for left foot braking and hitting the throttle. That takes a lot of the discomfort I would feel in my other chair completely out of the equation. The lumbar support is amazing. The difference I felt at the end of the night after about 5 hours of racing, was so noticeable. Usually I'd get up, make some Dad noises while doing so, and then spend half an hour getting back to normal. Now, it's not like that at all. The almost infinite ways you can adjust the lumbar support, back angle, seat angle and height, will get you exactly where you need to be. You need to take your time and fine tune it to your preference. It took me a few races before I had it perfect for my taste. While you may think it's too firm, unless you're super light, you'll notice that the high density foam actually form fits your bottom and thighs just the right amount to make your seated position perfect for your body type. I don't have to use memory foam cushions any more. I don't have long legs so at first it felt too high (even set at the lowest position) for racing, so I just swapped out the wheels with the ones from my older chair as they are a bit smaller and it was enough to give me the position I need for racing. I spent a couple hours playing Division 2 and it was really nice not having to get up and adjust a bunch of extra cushions every few minutes. I was perfectly seated and totally comfy. Most importantly, my back and butt weren't sore at any point. It's not cheap, but it's well built, very ergonomic, and the difference between this and my other chair extremely noticeable. I'm really happy I bought this. It's expensive because its a quality, high end piece of gear and made to last. Easy to recommend to any gamer looking for THE chair. *note: While I am a Vine Voice reviewer, this was a personal purchase, paid for with my own money. So, no I'm not giving it a good review for other reasons. It is a great freakin' chair.