As a non-techie person in a dangerous situation needing cameras ASAP, I've run the gamut with several products on Amazon trying to find something that actually works without returning it and getting refunded. I was all set to give this product FIVE stars and buy several more of them, because it's extremely easy to set up, it can work on a tablet (instead of just a phone), you can add more units to the same system as you can afford them, the manual is completely in native English (so it's easy to understand), it's the first camera that I was actually able to get up and running by myself without hassle (other than needing to purchase an ethernet cord for it, because my wifi sucks), and it had no disturbing Chinese terms of service that you had to agree to like "I won't speak against the Chinese government, its religion, homosexuality, etc." (YES, PLEASE read your terms of service for these cameras. I've returned cameras merely because I refused to agree to the ridiculous terms of service!). The problem? It won't freaking record anything, so it's useless for immediate safety and eventual criminal-charge-pressing purposes. I purchased TWO of the micro SD cards that Amazon recommended to go with this camera- and the cards are 64s not 32s. Maybe somewhere in this item's description, it would have told me to not get cards higher than 32s, but when you're reading twenty of these camera descriptions at a time, it all gets confusing really quickly, and you'd like to think that Amazon's own suggestion for what card to use should be accurate. It's NOT. DO NOT BUY 64s. This camera won't take any more than 32s. Onto its cloud storage then, because I needed something recorded pronto. I was pleased that the service took Paypal and that it was only $6.99 for 30 days of storage (before it would then, I guess, start recording over itself in the cloud for the next 30 days if you continued to pay for another month, etc.). I could have even have gotten a price break if I'd gone with the same 30 day storage but paying a year at a time instead of just one month like I did to try it out. I'm glad I went with just one month, though, because the app was quick to take my money but then just as quick to refuse me access to the cloud storage that I'd just purchased. The only contact information for the company was an email (NOT OKAY, there should always be a telephone number!), and that email address was rather creepy: cloudsupport@mininginfotech.com. MININGINFOtech.com? Are you serious? Anyway, I emailed them and if I get some satisfaction, I will happily update my review to higher stars. For now, because I purchased the camera AND the could storage, and I'm still physically and legally defenseless against someone actively trying to hurt me, this camera will stay at one star and below. I think that companies that make these kinds of safety products should adhere to a slightly higher standard of service that this one currently does not.