I love this vacuum! I’m going to start with MY cons for those just looking for negatives, but please read on because I have more positive things than negative things to say. Cons: The hose gets twisted very easy when going back and forth between the vacuum and hose. Simple to untwist. The joint from the head to the motor/body is just a little more weak than I’d like. If I’m using the hose and reaching too far it will fall over, while the head stays on the floor. I can see how this would be beneficial for anyone that has decreased strength when trying to vacuum normally, but for me it’s annoying. I just keep my vacuum body right next to me with my hand on the top if I’m really reaching. The standard filter it comes with is not sealed in plastic. I wish I would’ve used the standard filter first instead of the sealed fabreze filter it additionally came with. The standard filter is basically collecting dust in my cleaning pantry. For smaller solid debris it clogged easily. Sunflower seed shells specifically. It was easy to take apart and fix though. Sometimes hair gets caught around the green center in the canister. If you give the canister a twisty-shake it will fall off into two pieces, and subsequently into the trash. It’s just messy to get loose. There is no place on the vacuum to attach the roller, so you’ll have to find somewhere to store it. The Pros/ background; Our first vacuum was a shark navigator.... 5 years ago. It worked great in our tiny apartment for $150 but then pets, kids, moving, and a crack in the bottom hose happened and it just wasn’t doing the job anymore. We have 3 cats, so I wanted something that I KNEW would get ALL the cat hair. I order the Bissell from amazing warehouse for $160 versus the $230 (ish) it costs brand new. It was in the original box, there was no dust in the tubing, and all of the pieces were still individually wrapped in bissell bags. My order took a little over a week to arrive, and I didn’t vacuum from the moment I ordered it. Normally I would’ve vacuumed 5 times in that time frame. When it arrived it took about 5 minutes to assemble and read all the instructions/warnings. I first used my old vacuum to vacuum my 9’x11’ rug - then I used the bissell. I love validating a big purchase, and this definitely SHOWED me it was worth getting a new vacuum, especially this one. We do not wear shoes in our house - and I carpet clean between every 2 weeks to once a month (I like how it fluffs my carpet). I expected the vacuum to outperform my 5 year old shark... but I didn’t expect what you see in the pictures. It picked up all of the super fine cat hairs, and so, SO MUCH DIRT. ???? I cannot believe all of that was in my rug, which I’ve only had 17 months. The pictures speak for themselves... it has amazing suction power. The attachments are nice also, I like the LED wand, and the pet hair rubber tipped one even more. The attachment that rolls when you connect it is nice for the stairs, but aside from the rubber coated roller inside, it is similar to others I’ve used before. It maneuvers wonderfully, with a twist of the wrist to makes very smooth turns. Because of the way the head is attached to the motor you are able to turn the head basically 90 degrees while keeping the motor/body of the vacuum straight. That makes getting around my dining table chairs much faster when I’m not moving all of the chairs. I liked that the handle, where your thumb would naturally rest, is where you adjust for carpet thickness. Moving from plush carpet to my rug is fast because I just flip the vent with my thumb for lower carpet setting. The hose is great on the handle, and has equal suction ability as the vacuum (if not more). Mine came with a Febreze filter insert in addition to the unscented original. It does smell amazing when running my vacuum, and is surprisingly only noticeable when running the vacuum. This is not mandatory to use if you are sensitive to smells. It comes in with a non scented filter.